Program Coordinator – Indigenous Program

Program Coordinator – Indigenous Program

Indigenous Program · Calgary, Alberta

The Centre for Newcomers (CFN) is an Alberta leader in providing a variety of settlement, language training and employment readiness services to newcomers. Our mission is to support newcomers and the receiving community in becoming a diverse, united community, through services and initiatives that create conditions of success for newcomers and that foster a welcoming environment in Calgary.

The Role:

The Program Coordinator will create a positive environment and experience for Newcomers and Indigenous communities on Treaty 7. Quality service to each community group and to all partners inside and outside of the organization is at the heart of this program. Reporting to the Program Manager, the Indigenous Program Coordinator is responsible for developing and implementing engagement strategies with Indigenous and Newcomer communities. The strategy includes reaching out to Indigenous and Newcomer communities; engaging in community education for Indigenous, ethno-cultural and mainstream communities through workshops; facilitating community dialogues; and reporting on program activities. The position will play a pivotal role in leading efforts to promote positive integration experience for Indigenous, Mainstream and Newcomer communities. The Indigenous Program Coordinator will also work closely with local partners and institutions to support public education activities aimed at improving public awareness and understanding of Indigenous and Newcomer issues.


In consultation with, and as directed by the Program Manager and in consultation with the CEO, the Program Coordinator will:

  • Develop and implement an engagement and education strategy to guide engagement activities with Indigenous and Newcomer communities on Treaty 7.
  • Coordinate local engagement and educational campaigns 
  • Facilitate community dialogues
  • Conduct educational workshops for Indigenous and Newcomer communities
  • Conduct cultural competency training for Newcomer communities
  • Develop, maintain and sustain partnerships among Indigenous, Newcomer and Mainstream communities
  • Support policy-based initiatives
  • Plan and organize local/regional conference and events focused on public/community engagement and education
  • Prepare activity reports for stakeholders, presentations and community forums
  • Provide updates on local and national activities on Indigenous education
  • Create welcoming environment and experience for all stakeholders and community partners
  • Support local and provincial partners to develop tailored approaches to effectively work with their communities on specific and broader issues on immigration, settlement and integration
  • Identify issues and develop public education plan for use by partners
  • Track, monitor and evaluate progress and impact of engagement activities in communities
  • Other duties as assigned by program director


  • Systems Knowledge and Navigation
  • Professional responsibilities (knowledge of policies, basic work skills, ethics, demonstrating cultural, political groundedness)
  • Achieve results (assumes shared accountability for achieving outcomes, timely response to internal and external stakeholders)
  • Builds relevant and sustainable relationships (builds and maintains effective working relationships with government, institutions, private sector, communities and Committee Members, fosters collaboration and cooperation in others through building trust and meaningful relationships)
  • Conflict Resolution and Facilitation
  • Deals with ambiguity and complexity (consults with relevant stakeholders during different phases of problem-solving process; gathers and organizes data to support problem solving; analyses data, information to generate potential options; makes decisions informed by critical analysis of information)


  • Vision-oriented/focused: demonstrated commitment and ability to forging relevant partnerships and working collaboratively to exceed expectations. Should be culturally and politically grounded. Knowledge and understanding of policy are a great asset
  • Education: University Degree in a related field Social Work, Education, Psychology)
  • Experience/Result-oriented: Demonstrates focus on completing all tasks/projects in timely and effective manner; experience working effectively with different stakeholders: government, private businesses, communities, institutions; excellent organization, analytical, planning and management skills.
  • Communication: adapts communication to suit different audiences. In addition to English, applicants will have working knowledge of French.
  • Technical: Excellent computer, internet skills; competence in Microsoft Office and other relevant software.
  • Conflict Resolution and Facilitation Skills: applicants are experienced in participatory approaches conflict management and resolution and are confident and comfortable in managing exchanges where conflicting community issues arise.
  • Commitment to Social Change: applicants are ready, willing and able to engage in community-wide activities and efforts that focus on changing understanding of communities, groups.

Working Conditions:

  • Involves some amount of travels per year
  • Driver’s license required

To apply, please forward your cover letter & resume in one document quoting posting #14 – 2020

Posting will remain open when a suitable candidate is found. Due to resource limitations only applicants selected for interview will be contacted.

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