Administrative Support 4
Office of the Child & Youth Advocate
Job ID: 1053758
Closing Date: March 15, 2019

About Us:

The Office of the Child and Youth Advocate (OCYA) is an independent office of the Legislative Assembly of Alberta. The OCYA provides individual and systemic advocacy for children and youth receiving services under the Child, Youth and Family Enhancement Act and the Protection of Sexually Exploited Children Act, and for youth involved with the youth justice system. The OCYA also conducts investigations and reports on issues arising from the serious injury to or death of a child. The OCYA also engages stakeholders in understanding the importance of respecting young people’s rights, interests and viewpoints.

We are committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported.

For more information on diversity and inclusion, please visit:


Are you a post-secondary student with an interest in Information Management and Technology (IMT)? If so, then consider the opportunity to work at the OCYA as a Summer IT Program Assistant where you will have the opportunity to learn about the management and delivery of IMT services in a professional environment. We have a summer position for a four month term (May to August 2019) intended specifically for students currently enrolled in an information technology or computer sciences program.

You will provide a range of support to the IMT Team and be able to dive into challenging IT projects in a fast paced environment. During the course of your term, you will be working with the IMT team on the administration of information assets, documentation of business requirements and technical specifications, and implementation of tools to assist the business areas.You will also collaborate with program areas across the organization to meet business goals and objectives.

You will have the opportunity to work with an IT ticketing system to submit and track trouble tickets, along with troubleshooting hardware and software issues. You will utilize your listening, interpretation and writing skills to effectively gather and document both technical and business specifications and processes.


Candidates must be currently enrolled in an information technology, computer science, or related diploma or degree program, and are returning to school in the fall of 2019.

The candidate must have strong verbal and written communication skills to explain IT concepts, consult with stakeholders and document processes. Strong interpersonal skills and the ability to collaborate with a variety of clients and stakeholders is required. The candidate must have the ability to work well in a team environment and independently, take direction, and work within deadline constraints.

Strong computer skills using Microsoft Office Suite is required. Preference will be given to candidates that have demonstrated ability of programming and scripting using common languages such as PowerShell, Visual Basic. Understanding of ITIL framework and processes would be an asset.

Only applications that include a cover letter indicating their education and experience in the IT field will be considered.


Final candidates will be required to undergo security screening.

Wage opportunity $22.76 to 27.81 per hour

How to Apply:
Online applications are preferred. To apply online, please visit

Note: As only one file can be uploaded please ensure your cover letter, resume and any other related documents are saved and submitted in one file document. If you are unable to submit an electronic version of your resume, please submit your resume, quoting the Job ID number to Liz Kennedy, Office of the Child and Youth Advocate, Suite 600, 9925- 109 Street Edmonton AB T5K 2J8 or fax to (780) 638-3718. Applicants who apply online will be able to track the status of their application.

Closing Statement:

We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted.

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